Be the catalyst
That the client must transform itself and that TSC is merely a catalyst, guide, coach and mentor to that end.
Target true transformation
To achieve true transformation the assignment needs to take on a learning posture reflecting the end goal of the transformation.
Establish conditions for success
To achieve leverage, the effort must focus on creating the conditions for success.
This means work at all levels of the organisation to build momentum. Its all about wave theory.
The solution must be bespoke
Each assignment is tailored to the client as each client situation is different. TSC assignments are informed by past assignments but not governed by them.